Moving business forward: Boyum’s investment in modern solutions and practical AI
05.11.2026
Business needs evolve, and the software that supports them must evolve too. At Boyum IT, we are investing in the modernization of our SAP Business One portfolio, combining richer web experiences with AI capabilities that help people access information and work more effectively.
Our latest developments in B1 Usability Package demonstrate how that investment is taking shape, from expanding the knowledge available through our AI Assistant to bringing powerful reporting and customization capabilities into the SAP Business One Web Client. Alongside these developments, we are exploring how AI can simplify configuration and support governed business process automation.
The direction is clear: continually improve the solutions our customers rely on while building the capabilities they will need next.
Bringing AI closer to everyday work
The value of AI grows when it understands the systems and processes people use every day. That is the thinking behind the continued expansion of the B1UP AI Assistant.
Launched earlier this year and subsequently extended to support Beas Manufacturing, the assistant has now been enhanced with Produmex WMS knowledge. This development brings warehouse information and product guidance into the same conversational experience, helping users find answers without having to move between separate sources.
In a recent demonstration, the assistant responded to questions about logistics units at a specific warehouse location and explained how to create a wave of pick lists. It also answered questions about Serial Shipping Container Codes, drawing on product documentation to explain what they are and how they are generated.
These examples illustrate two useful applications of AI within the working environment: helping people retrieve relevant business data and helping them understand how to use their software.
The demonstrated integration detects Produmex WMS when it is installed in the same company database, making its knowledge available without an additional integration configuration step. The current knowledge is based on the latest product version, so compatibility with older installations needs to be considered.
For customers and partners, the opportunity is practical: easier access to information and guidance within the environment where work happens.
Bringing more of B1UP into the web experience
Modernization also means giving customers greater flexibility in how they use SAP Business One.
Following the official launch of B1UP Web Designer in September, we have continued extending its capabilities. The latest reporting functionality under development brings an established and widely used part of the desktop experience into the web environment.
Reports can draw on SQL queries or the SAP Business One Service Layer, with options for user parameters, conditional formatting, and links to relevant business documents. Connected reports also allow users to drill down from an overview into individual orders and their line details.
For example, a user reviewing sales activity can move from a customer summary to that customer’s orders and then inspect the items within a particular order. Formatting can highlight values that deserve attention, while links make the underlying documents easier to reach.
This brings reporting closer to the decisions and actions it supports, helping people investigate information within their workflow.
The development represents another significant step in extending B1UP’s core desktop capabilities to the Web Client, with further refinements informed by customer and partner feedback.
Investing in a more consistent user experience
We are also working on a redesigned B1UP Web Designer interface aligned with Boyum’s design framework.
The aim is to make the experience more consistent as its capabilities expand, supporting a clearer and more approachable environment for configuring and using the solution. This redesign is planned for completion before the end of 2026.
Together, the reporting developments and interface work reflect our ongoing investment in both functionality and usability.
Building the foundations for the next stage of AI
Looking toward 2027, our development direction includes a stronger focus on the Web Client and the potential for AI to simplify configuration and automation.
One area we are exploring is AI-assisted customization. Configuring a business-specific experience currently involves setting up individual elements and rules manually. We see opportunities for AI to assist with that work, potentially reducing the effort required to translate a business requirement into a working configuration.
A second area is AI-powered business process automation, aligned with Boyum’s broader vision for a governed approach to AI across our portfolio. Discovery work will help establish the technical foundations, define suitable use cases, and determine how these capabilities should operate within our solutions.
These initiatives are at an early stage, and their scope and delivery plans will develop as that work progresses.
Our commitment is to keep investing in solutions that evolve with our customers. Through modernization, expanded web capabilities, and the practical incorporation of AI, we are building on the value of our SAP Business One portfolio and creating new ways to make everyday work simpler.