AC Whalan improved Sales and Management by 50% with B1 Usability Package

June 18, 2024

About AC Whalan

AC Whalan & Co Pty Limited is the largest supplier of Underground Mining & Tunneling Air & Water reticulation systems along the eastern seaboard of Australia since 1939. The company specializes in the design, supply & installation of piping systems, providing piping solutions to the Mining, Industrial and Civil industries thorough out Australia with locations in Lithgow, Singleton, Gunnedah, Mackay, and Emerald.


AC Whalan faced some significant challenges that needed attention to improve their processes:

Reporting took a long time, and it took a lot of data manipulation to get what they wanted out of SAP Business One.

Staff became unenthusiastic to gain insight into their data because of the time and effort it took to extract.

Boyum Solutions and results

Boyum solutions:

To address these challenges, AC Whalan implemented solutions from Boyum IT, designed to improve their sales and management processes:

Ability to customize their dashboard for specific areas of the business such as sales, operations, and management.

Ability to drill down into the data.

Greater visibility on KPIs.

Specific dashboards for role different requirements.

Time saved from extracting reporting from the core ERP to using dashboards.



The implementation of Boyum Solutions resulted in the following improvements for AC Whalan:

Improved visibility and decision-making across the business.

Less reporting effort and the number of reports required needed to see data.

Live interactive dashboards that everyone can view and interact with business KPIs.

Operations improved by 30%.


Jonathan Akkary, National Sales Manager at AC Whalan, remarked on the journey with Boyum Solutions the following: “B1 Usability Package is doing everything we anticipated and is proving very powerful. We are just scratching the surface with the capabilities the reporting dashboards offer.

For more information about AC Whalan visit


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